Products are the life of enterprises. High quality products can win the recognition of customers at home and abroad. High-quality customer service can help enterprises go faster and farther.
The first concept of customer first service is "customer is always the first". Starting from the actual requirement of customers.To provide customers with truly valuable services and help customers better use products.
Few days ago, Mandy, the general manager of LongAn, went out to study with four colleagues from different departments. The main content of the study is how to better manage the enterprise so as to provide better services for customers. Although the study time is two days, the content is rich and the combination of theory and time is achieved.
In class, the lecturer stated what good customer service is from different aspects. It's not only a good attitude, but also the ability to meet customer needs at the first time when customers have needs. Even in the basic needs of customers, input expansion, more comprehensive customer service. Among them, the continuous innovation of enterprises is also to better serve customers.
Technological innovation is the driving force for the survival, development and expansion of enterprises. Effective learning is the first step of enterprise innovation. Providing customers with better service is also the purpose of learning.
The market environment is changing rapidly. Opportunities and challenges coexist. LongAn insists on organizing employees of different position to go out for studying every month. To exchange and study with talents of different enterprises and outstanding people in the industry. Introduce their excellent experience into the development of LongAn.
Through studying, LongAn can go further on the road of adhering to technological innovation and product innovation. Strive to be ahead of other enterprise in soap dispenser industry so that LongAn provides better services to customers earlier.